As accredited BT suppliers Ubi seamlessly deliver, manage and fully support your telephone lines. We deal direct with BT Openreach, so you never need to speak to or chase BT again. Whether it’s a line fault or the delivery of a new line, Ubi manages it all on your behalf.

We offer time-saving online monthly bills, allowing you to quickly login and review your telephone calls, history and payments. Our online billing system is also a successful way to identify and alert the latest telephone fraud.

Ubi has many years’ experience installing and supporting telephone lines. We understand the implications of the current changes to BT’s network so if you want to take the hassle away and would like us to find the best fit for your business then please contact us, we would love to speak with you.

BT Openreach is in the process of upgrading its entire telecommunications infrastructure onto ‘IP’ and part of this involves phasing out ISDN2e lines, which are one of the most popular types of business lines used by small to medium sized businesses. The likelihood is that if your business has less than 8 inbound lines, you will be using ISDN2e lines and so you will be affected by the changes.

The new lines known as SIP, work over the internet, so in order to utilise them your business will need to have a good internet connection, ideally fast fibre, together with a compatible telephone system.

BT plans to switch off ISDN lines by 2025, but there are currently almost 2 million ISDN lines in use so there is no need to worry about being suddenly faced with no phone lines and a large unbudgeted bill for a new system. It is in your best interest however, to start planning now for the change by checking when your existing contracts are due for renewal. It’s a good idea to also start investigating the benefits of a new system on SIP lines versus a new Cloud system.

It may be that you do need to change your telephone system to handle the new style of lines, as well as pay for the installation of the new style lines. However, this may not always be the case as most telephone systems supplied over the last few years are capable of handling the new lines, sometimes with only minor adjustments. Please get in touch with us and we can help you find the right fit for your business.

If your business is based in Cornwall, Devon, Somerset or Dorset then please contact us to see how we can save your company time and money with your phone lines and calls.

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