Using a Cloud based phone system is known as Hosted Telecoms and is one of the latest ways companies are utilising technology to improve their business communications. It’s fantastic for multi-site businesses that would like to communicate as one organisation and for those businesses that wish to build in greater resilience to cope when bad weather strikes. Every user can be managed from a simple, secure web portal so if disaster strikes calls can be routed to other available users with almost no disruption. Users can be office or home based, desk working or mobile working, and calls can be routed across all offices.
Cloud telephone systems give you all the features and benefits of an enterprise sized phone system, without the need to invest in an actual system. Features include encrypted call recording, integration with data bases and call logging, together with conference calling and document sharing. You can click to dial from Apps, use instant messaging and even utilise your existing phones. Ericsson-LG’s latest Cloud service includes mobile Apps, Skype integration and even fax integration.
Ubi partners with Ericsson-LG for our hosted telecoms supplier, which means that you have the benefit of using a flexible, cost effective and easy to use communication platform which is built on a highly secure and resilient hardware system and is all backed up by one of the World’s leading technology companies.
If your business is based in Cornwall, Devon, Somerset or Dorset then please contact us to find out more on how your business could benefit from using cloud telephony.