For the Ubi team, helping our customers is not just something that is part of your contracts with us, we genuinely love to give excellent support, whether that is walking you through something over the phone or taking care of the technical side. We understand how technology can be confusing and frustrating when it doesn’t do what you wish, and we love making sure that our technology won’t let you down.
With our help you are always fully supported, Monday to Saturday 9am to 5pm (and even outside of these hours if a critical issue arises). We only work with local businesses who are based in Cornwall, Devon, Somerset and Dorset, so you have the added peace of mind of knowing we are local to you if we need to come out in person.
Our team has all the technical qualifications you would expect, as well as 15 years’ experience in resolving and managing every aspect of telecommunications, from cabling to computer integration, telephone lines to mobile apps and curly cords to Wi-Fi.
You can contact our Help Team by telephone on 01626 839839, through our website or by emailing us. However you wish to contact us, it’s your choice. We are just happy to support you for everything we supply. Contact us today to see how Ubi can support your business.
Service and maintenance isn’t just something else that we do, it’s something that makes us stand out from the competition. Many customers have moved across to us because of the speed, quality and excellent value of our support services. We measure our performance regularly to ensure that we are giving you the best possible service at all times.
Ubi’s Engineers and local Desk Based Service Team will ensure that your business communications are always on. You can enjoy complete reassurance that an experienced team of telecoms professionals are available six days a week to provide you with excellent support and advice.