With our help you are always fully supported, Monday to Saturday 9am to 5pm, or longer hours if you need, and we promise you are NEVER re-directed.

Our team has got all the technical qualifications you would expect, and many years’ experience.

You can contact our Help team by telephone, website, or email us. However you need to contact us, it’s your choice. We’re just happy to support you for everything we supply.

Contact us today to see how Ubi Help can help you.

Call us on 01626 839839

 

Standard Support

Service and maintenance isn’t just something else we do, it’s something that makes us stand out from the competition.  Many customers have moved across to us because of the speed, quality and excellent value of our support. We measure our performance regularly to ensure we give you the best possible service at all times.

Ubi’s engineers and local desk based service team will ensure your communications are always on. You enjoy complete reassurance that an experienced team of telecoms professionals is available 6 days a week to provide support and advice.

Our service contracts include:-

• 6 days cover as standard (Monday to Saturday excludes bank holidays)

• Telephone access to the Desk Based Service Team.

• Priority email access to the Ubi Service Team or via the portal on our website.

• Constant status updates via e-mail or text.

• Support calls can be logged 24hrs day, every day of the year.

• Telephone support on all non-hardware issues.

We keep stock of maintenance parts at all times so there’s no waiting around for parts to arrive when a repair is needed.

Existing Installations

We are happy to take over existing system installations – please contact our help desk for a quotation on 01626 839839

Register Your Support Request

If you have a technical issue that requires support by Ubi Voice and Data you can call us, or email us.

Contact us